Technical service. Experience and professionalism for customer satisfaction.
Service can be successful if experience and professionalism are combined together for achieving customer satisfaction. This is the leitmotiv at KTS International. With its skilled and experienced team of insulation and electrical technicians, commissioning and software engineers, KTS International is the ideal partner for services ranging from general repairs, inspections, maintenance contracts, combustion setting adjustments and spare parts to other customer-specific services. By having the technical experience and full knowledge of Forni Ficola kilns, KTS International is also fully prepared for providing best service for of this specific kiln brand. In fact, KTS International can supply a wide range of genuine, compatible or refurbished spare parts, preventive maintenance, technical upgrades, refurbishing of worn-out parts, conversions or the modification of equipment to suit a better performance for all Forni Ficola kilns.
Teleservice. Canceling distance between customer and supplier.
The technological development of control equipment is advancing, requiring new knowledge to service more complex machinery. KTS International offers a special Teleservice for customers who have equipped their control with the latest TM Teleservice Module. This high qualified service allows remote overview and software maintenance of the control panels through internet connection, with great advantages such as fast troubleshooting and low intervention costs, canceling the distance between customer and supplier.